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Post by Mitzy on Aug 9, 2013 16:34:15 GMT -5
I wanted to gift some friends. I purchased a badge with no issues. 2nd purchase I get an error saying that my card is declined? Plenty of cash in the account. Any ideas?? Thanks in advance
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Post by G0THAMGIRL on Aug 9, 2013 16:50:59 GMT -5
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Post by Mitzy on Aug 9, 2013 16:56:46 GMT -5
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Post by Mitzy on Aug 9, 2013 16:57:17 GMT -5
Andy is stumped. He suggested I posted here  |
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Post by Andy on Aug 9, 2013 17:07:38 GMT -5
Andy is stumped. He suggested I posted here Useless Andy. *shakes head*  Mitzy, have you tried logging out and back in, and trying it again? Maybe that'll give it the kick up the arse it needs... |
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Post by Mitzy on Aug 9, 2013 17:15:37 GMT -5
Just tried doesn't work  |
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Post by Ðxhealer on Aug 9, 2013 17:16:34 GMT -5
I wanted to gift some friends. I purchased a badge with no issues. 2nd purchase I get an error saying that my card is declined? Plenty of cash in the account. Any ideas?? Thanks in advance check with your credit card carrier they may have frozen your card if you dont usually use to purchase on line red flagged it |
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Post by Mitzy on Aug 9, 2013 17:18:45 GMT -5
I wanted to gift some friends. I purchased a badge with no issues. 2nd purchase I get an error saying that my card is declined? Plenty of cash in the account. Any ideas?? Thanks in advance check with your credit card carrier they may have frozen your card if you dont usually use to purchase on line red flagged it I will tomorrow. Shopped on line loads though. Soo frustrating when things don't work  |
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Post by Ðxhealer on Aug 9, 2013 17:20:56 GMT -5
check with your credit card carrier they may have frozen your card if you dont usually use to purchase on line red flagged it I will tomorrow. Shopped on line loads though. Soo frustrating when things don't work I know the feeling but I bet its that, if you dont do your usual web site or store they flag it afraid of identity theft etc. |
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Post by Andy on Aug 9, 2013 17:29:10 GMT -5
Very good suggestion, Ðxhealer. Since it's a site you don't usually use (I assume) to buy stuff and you were trying to make multiple purchases in a short space of time, your bank might think it looks suspicious, Mitzy. If you're outside the US, that makes it even more likely. I've had issues in the past with overseas transactions, although none with ProBoards. |
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Post by D'oh-tastrophe Inc. on Aug 9, 2013 17:40:06 GMT -5
I think Ðxhealer figured things out for you. The bank my debit card is with will call you and inquire about any suspicious purchases (they've done so when I've placed multiple orders with Amazon that went through at the same tome or big ticket orders). They are especially leery of online purchases outside the norm. The bank my credit card is with, however, just sits around and doesn't do anything like that ("Together, Wells go far"). |
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Post by Ðxhealer on Aug 9, 2013 18:09:57 GMT -5
I tavel a lot and my credit card carrior is very coucious whitch I like I got to a habbit of calling them ahead and letting them know of my travel plans so they dont block my transactions.
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Post by LSLeong on Aug 9, 2013 19:02:36 GMT -5
check with your credit card carrier they may have frozen your card if you dont usually use to purchase on line red flagged it I will tomorrow. Shopped on line loads though. Soo frustrating when things don't work Hope calling the credit card company tomorrow solves your problem! |
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Post by A Bad Example on Aug 9, 2013 20:32:38 GMT -5
check with your credit card carrier they may have frozen your card if you dont usually use to purchase on line red flagged it I will tomorrow. Shopped on line loads though. Soo frustrating when things don't work Proboards shows as something unusual. My CC company called me after my first purchase to verify it was me. |
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Post by Spiffshine on Aug 10, 2013 2:24:27 GMT -5
Ouch... good luck with this Mitzy. If you hear something definitive back, would you post here so that we have an answer if it ever comes up again? |
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Post by Mitzy on Aug 10, 2013 2:27:11 GMT -5
Will do x
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Post by Mitzy on Aug 10, 2013 2:43:09 GMT -5
Ok called the bank and that was the issue. Got re directed to the fraud team and now working fine. Thanks for all your help
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Post by Spiffshine on Aug 10, 2013 2:47:29 GMT -5
Ok called the bank and that was the issue. Got re directed to the fraud team and now working fine. Thanks for all your help That is fantastic. And thank you for your generosity to the forum!! |
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Post by Gilby on Aug 10, 2013 4:02:25 GMT -5
Ok called the bank and that was the issue. Got re directed to the fraud team and now working fine. Thanks for all your help I don't understand....??? ... You say it is working fine but I haven't received my badge... |
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Post by Gilby on Aug 10, 2013 4:10:05 GMT -5
Now I know what it feels like when doves cry!
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Post by Andy on Aug 10, 2013 4:36:15 GMT -5
Ok called the bank and that was the issue. Got re directed to the fraud team and now working fine. Thanks for all your help I don't understand....??? ... You say it is working fine but I haven't received my badge... Neither have I, which is odd. Surely I deserve a reward for the amazing advice I gave out? Not just anybody could come up with 'take it to the forum' and 'try logging out'... I guess this is why they pay me so well.  |
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Post by Gilby on Aug 10, 2013 4:51:40 GMT -5
I don't understand....??? ... You say it is working fine but I haven't received my badge... Neither have I, which is odd. Surely I deserve a reward for the amazing advice I gave out? Not just anybody could come up with 'take it to the forum' and 'try logging out'... I guess this is why they pay me so well. You're staff..... You receive enough benefits... Luxury cars.. Valet parking... Monogramed shirts...Free viagra...All the screens you can lick! |
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Post by Mitzy on Aug 10, 2013 4:54:27 GMT -5
Badges sent to @andy @spiff and Gilby thank you all |
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Post by Gilby on Aug 10, 2013 4:58:30 GMT -5
Badges sent to @andy @spiff and Gilby thank you all Awww... you shouldn't have!  I feel like a hobo who just found a shoe.... |
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Post by Andy on Aug 10, 2013 5:01:46 GMT -5
Badges sent to @andy @spiff and Gilby thank you all Aw, you didn't need to do that but it's super nice of you! Thanks! You've saved me some work, too. Hitting me with that water balloon means I can scratch 'wash clothes' off my to-do list.  |
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