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Post by JoeBeezy on Feb 16, 2013 13:09:00 GMT -5
You have to quit every app opened( double click home button). Then delete/reinstall tapped out. I was skeptical because I tried that other stuff and nothing worked but once did all those steps it worked.
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Post by JoeBeezy on Feb 16, 2013 13:11:14 GMT -5
I got back in after two day of man I hate this screen. Had to kill all opened apps delete tapp out turn phone off and reinstalled. Read fix in help section at other forum. Seeing as tho calling ea did nothing they told me I was basically assed out and had to wait for them to fix it. But what fix do they list that RS didn't list above? I couldn't find anything special there - sooooooo bummed You have to quit every app opened( double click home button). Then delete/reinstall tapped out. I was skeptical because I tried that other stuff and nothing worked but once did all those steps it worked.
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Post by #19 (zoephoto) on Feb 16, 2013 13:25:31 GMT -5
Oh yeah.. Nope that doesn't work either Plus none of these fixes make sense to me if you have the same problem on multiple devices!
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Post by JoeBeezy on Feb 16, 2013 13:33:13 GMT -5
Oh yeah.. Nope that doesn't work either Plus none of these fixes make sense to me if you have the same problem on multiple devices! You might have to do it on multiple devices. I only play on my phone and after reinstalling I kept getting town not saved on other device. So u prolly gotta do all of them to make it work. You know we're dealing with ea so nothing is easy so give it a try and hope it works.
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Post by #19 (zoephoto) on Feb 16, 2013 13:48:50 GMT -5
I just say play now, because it gives me that warning on all my devices but I haven't done anything I care about - logged in and got frozen out - but again, it doesn't make sense to me that what is installed (and not running) on a different device would affect what is on another one. Now if you fix by a reinstall then you may have to do it on the other - but honestly I think there is nothing that can be done on this end - it's EA torturing everyone again!
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Post by AlbionGal on Feb 16, 2013 13:59:39 GMT -5
Oh man, that sucks. Zoephoto, I hope you get it fixed, you're a good neighbor Now I'm afraid of building the Wiggum house...
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waltercartman
Donut Snob
Simpsons Guru
Spiffshines Dark Knight
Posts: 251Likes: 116
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Post by waltercartman on Feb 16, 2013 14:02:28 GMT -5
It was the last update that did it. It was working fine before it. Sadly I will have to wait till the next update. Guess I loose all my extra hearts.
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Post by docno42 on Feb 16, 2013 14:16:30 GMT -5
Nope. I even loaded my primary Springfield on my iPhone, where my secondary Springfield works just fine. My secondary Springfield also works just fine on my iPad too. It's something with that particular Springfield's file, and whatever it is it's on the servers because it affects whatever device I use in an equal manner. I don't (or didn't as of last night) have any friends requests. I built the Wiggum house earlier yesterday (rather it completed) but I forgot about Ralph Later that night I set Ralph on the magnifying glass task, and when I went to check my Springfield before bed I got the harp freeze issue - although at the time I had the volume down so I didn't hear the repeating audio loop. Hopefully it doesn't take as long as the Thanksgiving server issues for them to fix...
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Post by docno42 on Feb 16, 2013 14:19:19 GMT -5
Plus none of these fixes make sense to me if you have the same problem on multiple devices! If you ever had your Springfield previously loaded on a secondary device then I could see a device related problem - but I've loaded my Springfield that's affected on devices that have never had it loaded before - and I just tried on my old iPhone 4 that didn't even have the Tapped Out app installed until right before I tried to load my affected Springfield - and I got the same issue. I think what we are really seeing is there is more than one trigger for the issue. At least one of the trigger can be resolved by the delete/reinstall/reboot routine. Unfortunately my trigger - and many others - is NOT cleared by that routine. Unfortunately.
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Post by pchd on Feb 16, 2013 16:19:59 GMT -5
All day since right after the Wiggum house built the game has frozen on startup with the repeating "harp" sound as others have called it Ugh what a nightmare. I am building El Chemistri and apparently for some it occurred after that build. For many it happened after the Wiggum house. Since I almost lost the game with the iTunes in-app Gil donut bug I am pretty anxious about getting locked out. On the other forum there is an EA response that this is a known issue and they are working on a fix. It seems to me that way more people are affected this time than the donut buying bug. SAD!
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nurd
Lurking for Donuts
Posts: 7 Likes: 1
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Post by nurd on Feb 16, 2013 17:38:18 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in.
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Post by Battyguy on Feb 16, 2013 18:25:12 GMT -5
Will give it a go... Saturday and no playing...damn.
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Post by rsommons on Feb 16, 2013 18:25:53 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in. I wondered about this. I tried for about 5. I'll try longer. Did the harp stop during the time?
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nurd
Lurking for Donuts
Posts: 7 Likes: 1
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Post by nurd on Feb 16, 2013 20:16:50 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in. I wondered about this. I tried for about 5. I'll try longer. Did the harp stop during the time? I had the sound off so I really can't say.
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Post by Battyguy on Feb 16, 2013 20:23:31 GMT -5
Since i -emoticon cant say it on the old tattered board.. Fucking EA.. Wll they ever fix this game?
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Post by spofamilia on Feb 16, 2013 21:49:46 GMT -5
It just started happening to me, I played all day with no problem. Finished building el chemistri and was about to send the wiggums there and all I get is the damn harp sound.
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Post by docno42 on Feb 16, 2013 23:26:21 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in. Mine crashes about after a minute. Just exits to the iOS home screen
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Post by brenner_yes on Feb 17, 2013 0:01:10 GMT -5
Is this problem happening to most players who build the wiggum house or just a few? Id rather not build it and rack up more cash to be safe if its happening to alot of people
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nurd
Lurking for Donuts
Posts: 7 Likes: 1
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Post by nurd on Feb 17, 2013 0:57:45 GMT -5
I got the problem when I had Ralph do his second task.
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Post by #19 (zoephoto) on Feb 17, 2013 3:14:34 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in. this worked!! Turned off auto lock and after 15 minutes or so it logged me in and right into the bonus level collect - now I'm stuck in collect donuts glitch where I collect and it has me choose again to close collect and again : not sure what will happen next though!
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Deleted
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Post by Deleted on Feb 17, 2013 3:16:32 GMT -5
I froze twice before, but now my game is running smooth
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Post by #19 (zoephoto) on Feb 17, 2013 3:48:45 GMT -5
Ok so I just got a ton of donuts from that glitch, exited the game and went back in and it worked! And the donuts were still there! So I quickly spent them on things so I didn't have to risk them disappearing : If you are still harp frozen definitely turn off auto lock and let it sit on the frozen screen for a good long while! I hope it works for all of you too! (And it stays working for me)
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waltercartman
Donut Snob
Simpsons Guru
Spiffshines Dark Knight
Posts: 251Likes: 116
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Post by waltercartman on Feb 17, 2013 3:49:18 GMT -5
The fix for me was to turn off auto lock and let it sit for 10-15min. It eventually logged in. this worked!! Turned off auto lock and after 15 minutes or so it logged me in and right into the bonus level collect - now I'm stuck in collect donuts glitch where I collect and it has me choose again to close collect and again : not sure what will happen next though! This still doesn't work for me. how many donuts did you get.
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Post by #19 (zoephoto) on Feb 17, 2013 3:51:02 GMT -5
this worked!! Turned off auto lock and after 15 minutes or so it logged me in and right into the bonus level collect - now I'm stuck in collect donuts glitch where I collect and it has me choose again to close collect and again : not sure what will happen next though! This still doesn't work for me. how many donuts did you get. How long did you leave it? I didn't time it but it was a long time before I saw it on my town screen... 600
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waltercartman
Donut Snob
Simpsons Guru
Spiffshines Dark Knight
Posts: 251Likes: 116
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Post by waltercartman on Feb 17, 2013 3:55:18 GMT -5
This still doesn't work for me. how many donuts did you get. How long did you leave it? I didn't time it but it was a long time before I saw it on my town screen... 600I let it sit awile but it went back to the home screen on my ipod. Tried it twice with no luck.. I'm in installing and ring again. Congrats on the donuts
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