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Post by lakooo on Apr 1, 2013 12:55:51 GMT -5
I'm closing in on 3 weeks locked out of my game (which is by far the longest, but is only the latest such time this has happened). So I'm wondering: what's the longest you've ever been locked out, either because of account problems, Harp of Death, or server problems?
And if you're willing to share, please post a comment about how you got back in. Was it just patience (as with server problems)? Did someone from EA actually solve the problem? Did another player get you back in? I'm planning to share these results with EA Customer Service--who may very well ignore them, but just want you to be aware before posting anything...
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Deleted
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Post by Deleted on Apr 1, 2013 13:00:20 GMT -5
This was before harpies came around, but I was locked out back in February for a few hours.
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Post by dougsbeard on Apr 1, 2013 13:03:35 GMT -5
This was before harpies came around, but I was locked out back in February for a few hours. HA! thought you said hippies...
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Post by joelmoly on Apr 1, 2013 17:19:12 GMT -5
When I planted my Burns Manor I got locked out for 2 hours. Turned off the auto lock on my phone, closed out all background apps, and let it harp away until I got back in. iPhone 4. Then I went and bought an iPad mini and have never had a problem since.
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Deleted
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Post by Deleted on Apr 1, 2013 17:38:13 GMT -5
30 years
@neosec28
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Post by GldnMan on Apr 1, 2013 17:45:37 GMT -5
Well, I guess I'll jinx myself here - I have not had any major problems (other than the Christmas update - when everyone had problems). I will note, I think a lot has to do with Origin -- I keep my friends short. Also, I play on both an iPhone 4 and iPad 3 -- neither gives me major problems.
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Post by GldnMan on Apr 1, 2013 18:00:17 GMT -5
Well, I guess I'll jinx myself here - I have not had any major problems (other than the Christmas update - when everyone had problems). I will note, I think a lot has to do with Origin -- I keep my friends short. Also, I play on both an iPhone 4 and iPad 3 -- neither gives me major problems. I play on an iPad 2 mainly and every now n then my iPhone5 (but that only recently) i have 100 friends too and *touch wood* i have been fine Isn't the iPhone 5 solving a lot of the harpies issues for people?
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Post by GldnMan on Apr 1, 2013 18:04:03 GMT -5
Isn't the iPhone 5 solving a lot of the harpies issues for people? yeah that is true, but i very rarely play the game on the 5 because when i used to play on two devices i ended up losing my game completely! I only re-installed it on the 5 as a back up really Good to know - I switch devices during the day....
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batgirl
Donut Snob
Who the EFF is Lois??
Posts: 440Likes: 342
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Post by batgirl on Apr 1, 2013 18:06:07 GMT -5
I play on the ipad2 and haven't had any trouble except for last summer or when everyone seems to have trouble at the same time.
Touch wood indeed!
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Post by A Bad Example on Apr 1, 2013 18:23:03 GMT -5
Almost 3 days
And I was just able to get in. No idea why. Certainly wasn't EA helping. They responded 8 days later with the form letter telling me to delete and reinstall.
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Post by Deleted on Apr 1, 2013 18:48:28 GMT -5
I got plain locked out for a few days. No harpies, it just opened up my springfeild, and before it loaded, it crashed. lakooo, thanks for trying to do this.
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Post by Tara on Apr 1, 2013 20:17:31 GMT -5
Only problem I've ever had (knocks on wood, throws salt, etc...) was day 2 of the Xmas event. I was locked out for about 6 hours with server issue and thought my life as I knew it was over! Lol! I was kinda hoping for the harpies since I knew there were helpful's on here that could get me back in, but I really wanted some of that donut glitch lovin'
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Post by TaylorMcC13 on Apr 1, 2013 20:38:42 GMT -5
It was either during the Halloween update or Christmas where origin went down and I wasn't able to play for a couple of days.
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Post by D'oh-tastrophe Inc. on Apr 1, 2013 20:45:13 GMT -5
Main account got harped twice, secondary got harped once, and Forumfield got harped once. Main account was about three days a piece. The first time harpies had just started so it took my a while to figure out what to do. I tried everything and finally something worked. The second time I wasn't in a hurry to get back in. The other two, eh, around 24 hours because I was too lazy to leave my phone running.
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beto213
Donut Eater
Posts: 139 Likes: 95
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Post by beto213 on Apr 1, 2013 21:06:55 GMT -5
First harp was locked out maybe 5 days before josh from this board got me back. Last time was locked out for 3 weeks and finally got a contact (again ty josh) at ea to straighten me out.
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Post by jossyboy on Apr 2, 2013 6:08:11 GMT -5
4 days cause of harpies :I wouldn't mind getting now rather than then I'm so bored with this game lol
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Post by brenner_yes on Apr 2, 2013 6:26:09 GMT -5
I got locked out in dec on a day that many other ppl got locked out due to server problems so i was locked out for most of a day and cudnt log in until the nxt mourning
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Post by someguy77777 on Apr 2, 2013 11:14:20 GMT -5
Locked out twice due to harpies, but less than a day to get back in both times thanks to joshhuffman and jimcoleman78. No donut glitch either time, but I don't really mind. I'm just glad there are people like Josh and Jim around who volunteer to help those who can't help themselves.
Kinda expecting it again tonight as I'm building the hospital after being unable to make progress for almost 2 weeks. It seems to happen after buildings complete for me. Here's hoping for a bit of luck and no infection this time.
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lisastown
Donut Snob
Cluelessness
Posts: 578Likes: 757
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Post by lisastown on Apr 2, 2013 11:58:41 GMT -5
lakooo have you thought of setting up another SF? It's such a shame you been out for such a long time. My hubby's first town was locked completely and he set up another one with lots of harpies. Said if he lost this one, won't bother to play again. As for myself, luckily I never got any harps, hope that will stay.
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IngridE
Donut Dunker
Posts: 42 Likes: 38
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Post by IngridE on Apr 2, 2013 12:01:24 GMT -5
7 days. Contacted EA but they were no help. Josh cured my harpies
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Post by Kghoul on Apr 2, 2013 12:06:55 GMT -5
I was out for over 3 weeks during Halloween.
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Post by JoeBeezy on Apr 2, 2013 12:37:18 GMT -5
Was locked out for two days with the man I hate this screen. Had to close every app I had opened the reopen tsto. Ea told me I was on my own like I'm on my own now. Ever since last update I visit none of my neighbors.
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geco
Donut Eater
Posts: 221Likes: 295
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Post by geco on Apr 2, 2013 12:47:32 GMT -5
Three months was the longest for me being locked out.
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Post by brenner_yes on Apr 2, 2013 13:37:58 GMT -5
Jesus how did some of you even keep playing !!! If i was locked out over a week i would have given a EA a quite harsh peiece of my mind. And especially missing a holiday event....
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Post by mrmongo83 on Apr 2, 2013 13:51:12 GMT -5
Got the harpies, but was rescued by a wonderful forum member
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