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Post by HobbesIsReal on Mar 15, 2014 20:46:01 GMT -5
yup mine kicked in like at 1am PST last night +1 Hey HobbesIsReal, since you mentioned that yours are coming through now, can you let me know if me quoting/tagging you in this post resulted in an e-mail notification? At this point we're trying to determine if this is a sporadic issue that affects only a few users or something affecting everyone that we're overlooking. I couldn't say for sure...but I doubt it, as it appears there were a group of use that did nothing and the emails stopped and then at the same time without doing anything again they started up again. I never reported anything beyond the postings on this thread. That is about all I can confirm. |
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Post by daveclarkpbtest2 on Mar 16, 2014 14:37:16 GMT -5
Thanks for the information, all. We're going to be doing additional investigating today to hopefully determine where the problem lies. I'll post back with any updates!
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Post by daveclarkpbtest2 on Mar 16, 2014 14:42:41 GMT -5
yup mine kicked in like at 1am PST last night +1 Hey HobbesIsReal, since you mentioned that yours are coming through now, can you let me know if me quoting/tagging you in this post resulted in an e-mail notification? At this point we're trying to determine if this is a sporadic issue that affects only a few users or something affecting everyone that we're overlooking. daveclarkpbtest I'm still not getting notification emails for tags and quoting. I get them for likes and pm's though. Hopefully you can find a fix soon Does this quote/tag go through as an e-mail Mitzy? quote/tag test! |
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Post by Fraggle on Mar 16, 2014 15:39:07 GMT -5
Hey HobbesIsReal, since you mentioned that yours are coming through now, can you let me know if me quoting/tagging you in this post resulted in an e-mail notification? At this point we're trying to determine if this is a sporadic issue that affects only a few users or something affecting everyone that we're overlooking. Does this quote/tag go through as an e-mail Mitzy? quote/tag test! Sorry I'm late in responding to this as well. I am not receiving notifications, for tags, quotes, pms, or posts reported on the administrative board. I don't need to be a priority since I have real life commitments that will probably keep me offline for the next couple of days, but I just wanted to get on the list. |
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Post by daveclarkpbtest on Mar 17, 2014 12:30:57 GMT -5
Okay guys, it looks like we might have a lead. We managed to track down an issue with the portion of the system that handles quote/tag notifications, so we're going to get our developers on the case.
I'll post back with any updates! Thanks for the assistance in troubleshooting this one, guys, you've been a huge help.
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Post by daveclarkpbtest on Mar 20, 2014 15:06:17 GMT -5
To give you guys some final details, I've been told by one of our developers that they identified the problem and managed to nail down a fix for the issue. Right now the code is just waiting to be pushed live to all forums, at which time all members who were affected by the bug should find that they're receiving the appropriate notification e-mails once more.  |
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Post by Spiffshine on Mar 24, 2014 9:41:03 GMT -5
From PB Support:
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Post by A Bad Example on Mar 24, 2014 17:08:11 GMT -5
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Post by A Bad Example on Mar 24, 2014 17:11:48 GMT -5
Sorry I'm late in responding to this as well. I am not receiving notifications, for tags, quotes, pms, or posts reported on the administrative board. I don't need to be a priority since I have real life commitments that will probably keep me offline for the next couple of days, but I just wanted to get on the list. I've tagged and PM'd you. And reported you for being special.  And now I quote thee |
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Post by Fraggle on Mar 24, 2014 19:52:21 GMT -5
Sorry I'm late in responding to this as well. I am not receiving notifications, for tags, quotes, pms, or posts reported on the administrative board. I don't need to be a priority since I have real life commitments that will probably keep me offline for the next couple of days, but I just wanted to get on the list. I've tagged and PM'd you. And reported you for being special. And now I quote thee I got this one twice. |
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Post by A Bad Example on Mar 24, 2014 21:06:13 GMT -5
I've tagged and PM'd you. And reported you for being special. And now I quote thee I got this one twice. See, I always knew you were special. |
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Post by lakooo on Apr 9, 2014 9:27:11 GMT -5
Not exactly the same issue but related enough to mention here: anyone else have a notification bubble in the Message tab but no new PMs? It's been like that for me since yesterday. I've tried logging in/out, turning notifications on/off, clearing my cache, all that jazz, and it's still there bugging me.
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Post by Chrisp530 on Apr 9, 2014 9:27:51 GMT -5
Not exactly the same issue but related enough to mention here: anyone else have a notification bubble in the Message tab but no new PMs? It's been like that for me since yesterday. I've tried logging in/out, turning notifications on/off, clearing my cache, all that jazz, and it's still there bugging me. Click directly on the bubble. Just a glitch. |
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Post by lakooo on Apr 9, 2014 9:33:49 GMT -5
Not exactly the same issue but related enough to mention here: anyone else have a notification bubble in the Message tab but no new PMs? It's been like that for me since yesterday. I've tried logging in/out, turning notifications on/off, clearing my cache, all that jazz, and it's still there bugging me. Click directly on the bubble. Just a glitch. :facepalm: I will pretend the only reason I didn't know that is because I was on my phone before. Thank you. |
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