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Post by fspj on May 17, 2013 16:41:43 GMT -5
Very excited to hear that the solution is on its way. On my iPad, I'm still having the same problem — no improvement yet. I've had to log on with the laptop in order to use the forum. And since I play TSTO on the iPad, that's where I need to see the forum. Thanks rickypb for working to get it fixed. We appreciate the efforts.
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Post by lynstace on May 17, 2013 16:43:37 GMT -5
I can now sign on ok, but unable to scroll, even slowly, without freezing and having to quite a restart. I prefer safari, but not much luck.
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Post by lynstace on May 17, 2013 16:45:31 GMT -5
I will try to use my laptop to use the forum, but I wish I could use the IPad. Sigh
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Post by IDGAFF on May 17, 2013 16:58:25 GMT -5
I'm still having the issues. They haven't gotten any better yet. It's driving me crazy! All I have is my iPad to access the forums.
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Post by IDGAFF on May 17, 2013 16:59:22 GMT -5
I'm still having the issues. They haven't gotten any better yet. It's driving me crazy! All I have is my iPad to access the forums. Edit: Apparently double posts too!
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Post by White Rhyno on May 17, 2013 17:22:14 GMT -5
This has made me realise how much I rely on my ipad now, I rarely use my main PC anymore. These things make life to easy! Wen they work of course
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Post by The Butcher on May 17, 2013 17:46:18 GMT -5
this is getting ridiculous guys 20 minutes to read a post im outta here till its fixed way to annoying ill get my info from the dark side i guess peace
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Post by Andy on May 17, 2013 18:15:04 GMT -5
I think the problems are still being worked on, man. Don't give up!
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Post by President Dude on May 17, 2013 18:20:38 GMT -5
I will not stand for this aggression man
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Deleted
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Post by Deleted on May 17, 2013 18:54:23 GMT -5
I will not stand for this aggression man Would you like a chair?
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Post by President Dude on May 17, 2013 18:58:18 GMT -5
I will not stand for this aggression man Would you like a chair?
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Post by 847.63 on May 17, 2013 22:33:07 GMT -5
I can't use my iPad on here at all. Resorting to using my phone. Can't wait for this to be fixed
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Post by White Rhyno on May 17, 2013 23:30:44 GMT -5
Look I hear ya, I'm even worse because my Internet provider is having issues so I am also getting multiple dns errors to top it all off. Very, VERY frustrating. Shouldn't be too much longer now folks, and for those of you toughing it out, I salute you
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Post by 847.63 on May 18, 2013 1:24:12 GMT -5
The forum is now freezing every 20-30 seconds ony iPad
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HeyVenus
Donut Eater
Saw Lord Lucan riding Shergar to the shops last night
Posts: 174 Likes: 168
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Post by HeyVenus on May 18, 2013 10:00:04 GMT -5
Still having problems! Worse than ever... Taking ages just to post this...
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rickypb
Lurking for Donuts
Posts: 10Likes: 20
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Post by rickypb on May 18, 2013 12:21:41 GMT -5
That's disappointing Thanks for checking back on it everyone, sorry that the patch didn't correct all of the issues as was hoped, though. I'm leaving a note with our developers now to let them know that the issues remain so that it can be looked into some more when they return to the office on Monday morning. Sorry everyone, was really hoping that push would do the trick for you.
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Post by 847.63 on May 18, 2013 14:13:55 GMT -5
I didn't even realize the patch went through already. Disappointing.
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Post by lynstace on May 20, 2013 1:34:51 GMT -5
I can post using Safari on my Macbook, but not the IPad. When I called Apple, the could get here on a computer, but when they tested on their IPad, it froze for them too/ I can call Applecare for my IPad.
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rickypb
Lurking for Donuts
Posts: 10Likes: 20
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Post by rickypb on May 21, 2013 13:27:29 GMT -5
Just confirming that this is something we're still looking into, and should have another push related to this later this week. Keep in mind that while it's very simple to think that it's easy to find the cause of these problems and fix it, I do want to point out that other mobile devices such as Android tablets do not experience this issue. So not only do we have to find what's causing the issue for iOS devices, but we also have to find a fix for iOS devices that do not disrupt the vast other devices that access the internet today. My apologies for the delay in the meantime (as well as a response from me, as my schedule is Tuesday - Saturday), but rest assured we are actively working on this issue for iOS users and I'll be providing updates, as I have been before, to let you guys know what's going on every step of the way
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Post by JoeBeezy on May 21, 2013 21:58:22 GMT -5
Honestly besides the freezing and lagging I have been able to manage the site. But I really applaud rickypb for keeping in touch with us. Just imagine if this happened on ea's forum. That might have been the spark for this forum since u know dealing with ea you have to figure out everything on your own. Hope you find a fix soon and thanks for keeping us updated.
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Post by IDGAFF on May 21, 2013 23:38:33 GMT -5
rickypb, just a little thing about the issues. I'm not having problems in the admin section of the site. The problems occur on the board section.
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Post by mdfriend on May 22, 2013 13:22:18 GMT -5
I agree, while it can be frustrating to deal with issues it is not worth getting up in arms about. My experience with PB has been very very positive. I think as a community it is incredible and the support is great, with actual communication and follow up.
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rickypb
Lurking for Donuts
Posts: 10Likes: 20
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Post by rickypb on May 23, 2013 12:14:22 GMT -5
Mobile site appears to be dead. Can't access it with iPhone 4S. Just a bite screen. The mobile site appears to be working fine for me here, just wanted to verify whether or not this is still an issue you experience? In regard to the freezing issues, our developers have been tinkering with this and believe to have the issue resolved internally. They're doing some tests today to ensure the fix for iOS devices do not affect other browsers, and assuming all goes well with that it'll be added to the queue to be pushed out to all forums. It's possible that it could make it out tonight, but tomorrow may be more likely. I'll let you know once I get confirmation that it's been pushed out. Thanks for the patience everyone with this, hopefully once the update is pushed out it'll solve those issues for you once and for all
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Post by Andy on May 23, 2013 12:21:25 GMT -5
In regard to the freezing issues, our developers have been tinkering with this and believe to have the issue resolved internally. They're doing some tests today to ensure the fix for iOS devices do not affect other browsers, and assuming all goes well with that it'll be added to the queue to be pushed out to all forums. It's possible that it could make it out tonight, but tomorrow may be more likely. I'll let you know once I get confirmation that it's been pushed out. Thanks for the patience everyone with this, hopefully once the update is pushed out it'll solve those issues for you once and for all Man, ProBoards are awesome. Great job working to fix this and keeping everybody so up-to-date. +1 Fingers crossed the fix you're working on solves the problem for good.
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Post by jiffla on May 24, 2013 14:34:59 GMT -5
The site is still freezing up on my iPad, I can't get through a single thread without it crashing. Including this one.
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